Helpdesk Reinvented! Service Request Management made easy

Streamline your organization’s service requests with Hubfly Service Request app. Now, it is easier for your employees to manage and track their service requests, while the management works on monitoring and fulfilling the requests. Hubfly Service Request app helps to manage the entire lifecycle of activities linked to the fulfilment of a Service.

service request management Sharepoint helpdesk ticketing system service request app

Key Features


A consolidated view of all your service requests in the dashboard gives an overall view of the status of the pending, open and on-hold tickets so that you can manage your service requests easily.

  • Manage your tickets with filtering options based on priority, due date etc.
  • Neat categorization by request type, category, sub-category etc.

More Features


Attach Files

Attach file options in case of providing additional approvals, pre-requisites etc.


Intuitive Filters

Manage your service requests by filtering with different options like priority, date and so on.


Graphical Charts

Track your request with quick dashboard graphs to get the overall status quickly.



A one stop application to handle any request/incidents of employees

Saves a lot of time in sending to and fro mails across various teams


Single dashboard where all the tickets can be viewed and followed up


RequirementsThis add-in requires one of the following applications
SharePoint online , Office 365


Hubfly Service Request app is a one stop solution for incident management. This single app is enough to handle all admin and support requests well within your integrated Digital Workplace environment.

It is best suited to be used in-line with Hubfly’s Collaborative Intranet. However, you can download this as a stand-alone app from Microsoft store as well. As our apps are built on top of SharePoint, you will most likely need SharePoint to use our app.

If you already use a third-party Service Request tool, that is fine. But managing all your Admin, HR & Support requests well within your SharePoint dashboard eliminates the need to log into multiple applications. The app seamlessly integrates with the Hubfly Intranet and gives you a unified experience.

Yes, you can purchase only this app. Contact us at for more details.

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